Support service

Support Center

If you have any technical questions about our software or projects, please contact us via our support system. You will receive a ticket number with which you can keep track of your inquiry’s processing progress.

Unless you have a dedicated maintenance contract we will support you as soon as possible during normal office hours from Monday to Friday, 08:00h to 16:00h (GMT+1 or GMT+2 during daylight saving time).

How to update your ProjectionTools software

The software packages of ProjectionTools are protected by the CodeMeter Licensing System. All licenses are saved on your CodeMeter stick.

In the following instructions, all steps to update licenses on the CodeMeter Stick are explained in detail.

Questions regarding your license

Existing customers who have a request regarding an update, upgrade or a purchase of additional licenses, please contact us using our support center.► New customers may contact us for a quote.

Question about ProjectionsTools